Terms of Sales

Article 1: Preamble

The present conditions of sale are concluded on the one hand by Partners Union that registered office is located at Avenue de Messidor 198, 1180 Uccle (BELGIUM), registered at the “Carrefour des Entreprises” bank under the number 0863807665 hereinafter referred to as "the seller "and, on the other hand, by any natural or legal person wishing to make a purchase via the website of the seller, hereinafter referred to as" the buyer ".

Article 2: Purpose

The present conditions of sale aim to define the contractual relations between the seller and the buyer as well as the conditions applicable to any purchase made through the site of the seller, whether the buyer is professional or consumer. The acquisition of a good or a service through this site implies an unreserved acceptance by the buyer of these conditions of sale. These conditions of sale will prevail over any other general or particular conditions not expressly approved by the seller. The seller reserves the right to modify his conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.

Article 3: Characteristics of the goods and services proposed

The products and services offered are those listed in the catalog published on the Universal-Beauty website. Each product is accompanied by a description drawn up by the supplier. The photographs in the catalog are as faithful as possible but can not ensure a perfect similarity with the product offered, especially with regard to the colors.

These products and services are offered within the limit of available stocks. If, in spite of his efforts, all or part of the articles are unavailable, the seller informs the buyer by email as soon as possible and offers him the possibility of choosing between waiting or canceling without charge the order of the unavailable items. Available items will be delivered as normal.

Article 4: Rates

The prices of the products displayed on the site are indicated in euros all taxes included (VAT and other applicable taxes). Partners Union reserves the right to modify its prices at any time. Nevertheless, the prices listed in the catalog on the day of the order will be those applicable to the buyer.

Article 5: Orders

Purchasers who wish to purchase a product or service must:

- fill in the identification form on which he will indicate all the requested contact details or give his customer number if he has one;

- fill out the online order form giving all the references of the products or services chosen;

- validate his order after verifying it;

- make payment under the conditions provided;

- Confirm its order and payment.

Confirmation of the order implies acceptance of the present conditions of sale, the acknowledgment of full knowledge and the waiver of its own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will be proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail confirmation of the registered order.

Professional buyers can also contact us by email at the following address: sales@michele-care.com

Article 6: Right of withdrawal

In accordance with the law, the consumer (natural persons) benefits from a withdrawal period of 14 working days from the delivery of their order to return the product to the seller, to exchange or refund without penalty. This right of withdrawal does not belong to the professional buyer. Within this period, the consumer (natural persons) must notify his intention to cancel by e-mail and return, at his own expense and risks, the product delivered to the operating office of Partners Union: Chaussée d'Alsemberg 842, 1180 Uccle. Open or used products can not be returned to the seller. The products must be imperatively returned in their original packaging, undamaged.

Article 7: Methods of payment

The price is due on order. Payment is made by credit card, Paypal, HipayVisa or Mastercard through a secure system.

The purchaser's account will only be debited when shipping the products or services available and the amount of products or services sent or downloaded

Article 8: Deliveries

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. The risks are borne by the purchaser from the moment the products have left the premises of Partners Union SPRL.

In the event of damage during transport, the reasoned protest must be filed with the carrier within three days of delivery. Delivery times are only given as an indication.

Article 9: Guarantee

With regard to consumers, the seller guarantees the products he sells and the services he provides in accordance with the Act of 1 September 2004 on the protection of consumers in the sale of consumer goods (Articles 1649a to 1649 of the Civil Code). All products supplied by the seller benefit from the legal guarantee provided by the Civil Code. In case of non-conformity of a product sold, it can be returned to the seller who will take it back, exchange it or refund it. All claims, requests for exchange or refunds must be made by post to the following address: Partners Union, Chaussée d'Alsemberg 842, 1180 Uccle, Belgium within 30 days after delivery.

Article 10: Liability

The seller, in the process of online sales, is bound only by an obligation of means; its liability can not be incurred for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, breakdown of service, or other unintentional problems. The data on the site are given in good faith. The links proposed to the sites of the manufacturers and / or partners are given for information. The seller can not be held responsible for the information coming from these sites.

Article 11: Intellectual Property

All elements of the Universal-Beauty website are and remain the exclusive intellectual property of Universal-Beauty. No one is allowed to reproduce, exploit, re-broadcast, or use for any reason whatsoever, even partially, any elements of the site, whether software, visual or sound. Any simple or hypertext link is strictly forbidden without the express prior written consent of Partners Union SPRL.

Article 12: Personal data

All personal data necessary for the processing of an order are retained by the seller or his employees and may be transmitted to the companies with which the seller or his suppliers collaborates when such communication is necessary for the processing of the order. command. The user also authorizes the seller to use this data to establish statistics in order to improve his site, the goods and the service he offers. This information may also be used to enable the dissemination by any means of communication of information relating to the commercial activities of the seller to his customers. The seller keeps personal data to facilitate subsequent orders. In addition, the seller undertakes not to divulge the information available to another company or other company.

The data retained by the seller can be requested and corrected at any time upon request.

Article 13: Settlement of disputes

These online terms and conditions are subject to Belgian law.

In the event of a dispute, competence is attributed to the competent courts of Brussels, notwithstanding the plurality of defendants or the call for guarantees.

Partners Union, Avenue de Messidor 198, 1180Uccle, Belgium



+32 466 184606


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